About Us
Our major partner in delivering Business Intelligence calls CNE a "Solution Provider". What does it mean to be an organization focused on enhancing the strategic and operational performance of our clients?
First, we believe in a Team approach. The core values of everyone on the CNE Team include honesty, building and maintaining professional relationships, integrity, knowledge, and a commitment to client satisfaction. Our clients recognize these qualities when they describe the vital role that we play in developing their Business Intelligence capabilities, as evidenced by the Burris Logistics and Genlyte Stonco Success Stories published by Business Objects.
Second, we focus on and understand our strengths and weaknesses. The business environment today rewards competence and punishes mediocrity. Core Business Intelligence, that is, enabling mid-size and large enterprises to gain significant value from operational and self-service reporting, analytics, dashboards, and scorecards, is CNE's strength.
Extending our capabilities to include Enterprise Information Management (database modeling and data warehouse construction, data quality) and Enterprise Performance Management (including Budgeting and Forecasting) is possible through our own internal development efforts and the industry partnerships that CNE has developed over the last 15 years.
Finally, we support all aspects of Solution Providing. Generally speaking, turning mountains of meaningless data into valuable insights to help guide your business involves four distinct activities.
CNE's pre-implementation consulting occurs before you implement a Business Intelligence solution to determine the solution requirements and the value to be gained. Licensing of technology is often confusing.
CNE's client service management works with you to match your solutions' needs to the appropriate licensing, whether you currently own that licensing or need to acquire it.
CNE's Implementation consulting delivered by our experienced and Certified professionals makes the most of your own efforts by allowing your technical staff to stay focused on project delivery instead of using the project as a learning experience. Your community of users will also benefit from the positive initial experience that a professional implementation delivers.
CNE's Education and Support are delivered in the best way possible for your organization. CNE delivers education through ILT (Instructor-led training) in our classroom or yours, through eLearning delivered to your desktop, and through customized and just-in-time training solutions delivered via the Web. Support is provided through both the manufacturer's technical support agreement with your company as well as our own consulting staff. Support services are delivered through the web and through on-site engagements and visits.
The CNE Team members who will be happy to serve you can be found on our Contact Us page. We look forward to serving you.
Herb Hess
President
CNE, Inc.
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